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Professional Installation Services (PIS)
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Integrated Services
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Consultation & Planning.
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Project Management.
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Implementation & Installation.
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Network Assessment & Analysis.
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Site Survey.
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On job training. |
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Demos.
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Power & Structured Cabling Services
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Consultation & Planning.
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Project Management.
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Implementation & Installation.
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Network Assessment & Analysis.
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Site Survey.
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On job training.
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Service Level Agreements (SLA):
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Resident engineer.
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Hardware replacement.
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Onsite visits. |
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Preventive.
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Corrective.
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System Add-ons.
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Remote Support.
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Phone Support
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Remote Access Support
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Maintenance & Support Services (MSS)
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a. Services Provided to Customers: |
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Repairing. |
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Extended
Warranty. |
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Remote Support.
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Advanced Replacement.
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Contractual Services. |
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Extended Warranty.
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Remote Support.
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Advanced Replacement.
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b. Services Provided on behalf of
Suppliers:
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1st & 2nd Level Products Maintenance.
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Product enhancement. |
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Managing Extended Warranty Services
offered by suppliers. |
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Replacement management. |
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Technical Support.
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Personnel Outsourcing
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Project Based.
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Day-to-Day Operation. |
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